Is there a warranty?
Because we truly believe in our products, we provide a 2-year warranty against manufacturing defects.
Last updated: June 05, 2017 01:57
Can a multiple pair package have each pair be a different size and color?
Yes, of course!
Last updated: June 07, 2017 04:44
Is there arch support? Is the insole removable/replaceable?
There is a medium arch support, which is not removable.
Last updated: June 07, 2017 04:44
How are you keeping prices so low?
We can keep our prices so low because we have removed lots of logistics costs & retailers margin traditional brands have. It’s possible for us to do so because we’re doing pre-orders only. If we were to retail them, we would have to price them $350+
Last updated: June 07, 2017 04:44
What are the precise materials being used?
Our two core components are the external leather and the sole. An Italian calfskin leather, a premium form of full grain calfskin leather, is the results of a production process perfected in Italy following a long tradition. The sole is also made of rubber in Italy by an famous supplier, Margom. It’s used by the most famous fashion houses in Europe.
Last updated: June 07, 2017 04:44
Where are the shoes manufactured?
It’s handmade in Portugal, in the beautiful region of Porto.
Last updated: June 07, 2017 04:44
Are you planning on retailing at all after the campaign?
If we were to retail after the campaign, we would have to price it at $300+ to cover traditional costs. We truly believe in keeping our prices low so we don’t see it as a good option. But we have a plan, something new, for the future in order to keep offering fair prices on a regular basis.. stay tuned, it will be very exciting!
Last updated: June 07, 2017 04:44
Why a goal of $40,000 USD?
The factory requires a minimum order of quantity of 500 pairs, which mainly explain this level!
Last updated: June 13, 2017 14:24
Is the gray the only model with suede leather?
Yes. Maybe we will add a ‘beige’ one during the campaign.
Last updated: June 13, 2017 14:24
Will you provide extra laces?
Yes, at the end of the campaign to our backers and then on our website.
Last updated: June 13, 2017 14:24
Current Estimated Shipping Date: October 2017
Last Updated At: 07/03/17What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
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